Legal

Terms & Conditions

Last updated: 14 June 2026

These Terms & Conditions ("Terms") govern your use of the Royal Concrete Slabs website and any quotes, orders, goods and services supplied by Royal Concrete Slabs ("we", "us", "our"). By using this website or requesting a quote, you agree to these Terms. Please read them together with our Privacy Policy and Cookie Policy.

1. About us

Royal Concrete Slabs supplies engineered rib and block slab systems, polystyrene slabs, ready mix concrete, polystyrene products and related engineering support in South Africa and selected cross-border regions.

2. Quotes and pricing

All quotes are based on the information and plans you provide and are valid for the period stated on the quote. Pricing is project-specific and may change if the scope, specifications, quantities or site conditions differ from those on which the quote was based. Quotes are not an offer capable of acceptance until confirmed by us in writing. Prices are subject to change without notice until an order is confirmed.

3. Orders and deposits

Orders are confirmed once accepted by us in writing and any required deposit has been received. A deposit may be required before manufacture, supply or delivery is scheduled. Cancellation of a confirmed order may be subject to charges for work already performed or materials already committed.

4. Engineering and professional responsibility

Our products are engineered components. Spans, loads, layouts and final specifications must be confirmed and signed off by a qualified, registered Professional (PR) structural engineer for your specific project. Any guidance, estimator, tool or AI assistant provided on this website is for general information only and does not constitute engineering, structural or professional advice. You remain responsible for obtaining appropriate professional sign-off before construction.

5. Delivery and installation

Delivery dates are estimates and are not guaranteed. Risk in goods passes to you on delivery. You are responsible for ensuring safe and reasonable site access for delivery. Unless expressly agreed in writing, our supply does not include installation, propping, reinforcement design or concrete pouring.

6. Warranties and liability

We warrant that goods supplied conform to the agreed specification at the time of delivery. To the maximum extent permitted by law, including the Consumer Protection Act where applicable, our liability is limited to the repair or replacement of defective goods or a refund of the price paid for those goods. We are not liable for any indirect, consequential or economic loss, or for any loss arising from incorrect installation, inadequate engineering, or use of the goods other than as intended.

7. Website use

The content of this website is provided for general information. While we take care to keep it accurate, we make no warranty that it is complete, current or error-free. All trademarks, logos, images and content on this website are owned by or licensed to Royal Concrete Slabs and may not be reproduced without our written permission.

8. Protection of Personal Information (POPIA)

We are committed to processing your personal information lawfully and responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA).

  • Information we collect: When you submit an enquiry, request a quote, or interact with our website assistant, we may collect your name, contact number, email address and the project details you provide.
  • Purpose: We use this information only to respond to your enquiry, prepare quotes, supply goods and services, and provide technical support.
  • Lawful basis: We process your information on the basis of your consent and to take steps at your request prior to entering into a contract.
  • Sharing: We do not sell your personal information. We share it only with service providers who help us operate our business, and only as necessary, subject to appropriate safeguards.
  • Retention: We retain your information only for as long as necessary to fulfil the purpose for which it was collected and to comply with legal obligations.
  • Security: We apply reasonable technical and organisational measures to protect your personal information.
  • Your rights: You have the right to access, correct, or request deletion of your personal information, to object to processing, and to lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, or for any privacy-related query, please contact us using the details on our Contact page. Full details of how we handle your data are set out in our Privacy Policy.

9. Governing law

These Terms are governed by the laws of the Republic of South Africa, and any disputes are subject to the jurisdiction of the South African courts.

10. Changes to these Terms

We may update these Terms from time to time. The version published on this page is the version that applies. Please check back periodically for any changes.

11. Contact

For any questions about these Terms & Conditions or our POPIA practices, please contact us using the details on our Contact page.